21 June, 2021

Advice to service users and visitors in light of coronavirus

St Patrick’s Mental Health Services (SPMHS) has a range of measures against the potential spread of COVID-19 in place to best protect the health of all our service users, staff, and the wider public.

These measures currently include restrictions on visiting. Before coming to our campuses, we ask that you check back here for information and relevant updates beforehand. Our campus locations and contact details can be found here.

See our current measures below

We know that these measures can be a challenge, but we have taken them with everyone’s health in mind; they reflect that we need to take precautions for the hundreds of people attending our programmes and services and the more than 700 members of our staff.  We want everyone who comes through our doors to feel and stay as safe as possible.

  • Who can currently attend our campuses?

    Service users with a clinical need to be onsite, as advised by their clinician or multidisciplinary team, will be admitted to our campuses.

    Staff members may also enter our campuses. Where appropriate, staff are being facilitated and encouraged to work remotely to reduce the number of people onsite.

  • What visiting restrictions do we have in place?

    All visiting to SPMHS campuses is currently suspended in the best interests of public health.

    As the phased reopening of services is now underway, we are actively reviewing the situation and developing a plan which we hope will safely enable visiting over the summer months.

    We greatly appreciate the patience and understanding our service users and their supporters are showing while these restrictions are in place. Any changes will be shared on this page ahead of the reintroduction of visiting.

  • Are children currently allowed to visit?

    As all visiting is currently suspended, children may not visit our campuses. Any change to this will be shared on this page.

  • Can I attend a Dean Clinic appointment or day service programme?

    If you are currently attending our Dean Clinics, you will receive a reminder of your appointment(s) by text.

    • If your appointment is taking place by videocall, the reminder text will include a link for you to connect with your clinician by video at your scheduled time. You will also be able to access this link if you are registered to use Your Portal.
    • If your appointment is taking place by telephone, your clinician will contact you at your scheduled appointment time.

    You can contact your relevant Dean Clinic with any queries you have about your appointment: you'll find contact details here. An administrator will contact you on the day of your appointment to arrange payment by credit or debit card.

    All our day services are being delivered either online or by telephone. A therapist from your day programme will be in contact with you to advise you on how to connect. If you have an email address, please have that ready when they contact you.

    If you have any queries about your day service appointment, please contact Orlagh Hurley on 01 249 3571.

  • Can I get referred to your services at this time?

    Yes, we are continuing to accept referrals for our services.

    You can be referred through your GP, psychiatrist, the Health Service Executive (HSE) and others.


    If you are seeking care and treatment for your mental health but are having difficulty getting an appointment with your GP or would prefer not to visit your doctor’s surgery, you can get in touch with our Support and Information Line. This runs from 9am to 5pm, Monday to Friday, and can be contacted by calling 01 249 3333 or emailing Our team will be able to assist in processing your referral. If you need immediate mental health support or if you have an urgent query in relation to referrals or treatment outside of these hours, please call 01 249 3200.

  • Will I be able to be admitted as an inpatient at this time?

    Yes, we are continuing to accept referrals for inpatient care.

    Our award-winning Homecare Service offers high-quality, one-to-one support at an inpatient level, but provided to you remotely in your own home. Through this, you can receive daily or more frequent contact from a multidisciplinary team, while we also make arrangements with local pharmacies to safely organise supplies of medication if needed to support your recovery. Please contact our Support and Information Line for further information or talk to your GP.

    We are only physically admitting service users whose clinical mental health risk assessment indicates that they need to be admitted to hospital. A member of our Referrals and Admissions Service will contact you on the day before your admission, and will carry out a screening protocol against coronavirus. Any risk factors which may be identified will be discussed and considered with a doctor before your admission.

  • What infection control measures will I need to follow if I am on campus?

    Please check that you can attend our campus before making the journey, as a number of restrictions are in place to protect public health.

    If you are coming to one of our campuses, please identify yourself at the reception desk when you arrive. You will be asked the three questions below: if you answer positively to any of them, we cannot allow entry.

    • Have you returned to Ireland from any other country (other than Northern Ireland) in the past 14 days?
    • Are you a close contact of a confirmed or suspected case in Ireland?
    • Are you experiencing any of the following symptoms: cough; shortness of breath; breathing difficulties; high temperature?

    In addition, we have a thermal imaging camera installed at the main entrance to St Patrick’s University Hospital. This camera will take your temperature on your arrival. If your temperature is equal to or greater than 37.5 degrees Celsius, we will not be able to allow your entry into the hospital building.

    After following the steps above, please follow the guidelines below when you are on campus.

    • Wash your hands thoroughly before you arrive
    • Use our hand hygiene gels at the entrance and throughout the campus
    • Observe hand hygiene and coughing and sneezing etiquette closely, as promoted by the HSE, throughout your time on the campus
      • cover your mouth and nose with a tissue when coughing or sneezing
      • dispose your used tissues in a bin
      • wash your hands thoroughly after coughing or sneezing
      • wash your hands thoroughly before leaving the hospital.
    • Follow social distancing measures throughout your time on the campus by keeping a distance of at least one, and preferably two, metres from other people and avoiding physical contact.
  • Will I be able to attend a volunteer support group meeting?

    No, all volunteer support group meetings, hosted at both St Patrick's University Hospital (SPUH) in Dublin 8 and St Patrick's, Lucan (SPL), have been postponed until further notice. These include Alcoholic Anonymous, LifeRing, Orientation, OCD Ireland, Aware, AL-ANON and ANEW meetings.

Minding ourselves in a pandemic

Our team of mental health experts and service users have shared a lot of guidance and personal insight on looking after your mental health during the pandemic. Follow the links below to read or listen to more. 

Minding ourselves in a pandemic

Continue to…

Responding to coronavirus: information for GPs