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Your Stay

When you arrive at the hospital, the first person you will meet is a member of the reception staff. They will direct you to the Assessment Centre where you will be greeted by the admissions officer or the clinical nurse manager between 9am until 5pm from Monday to Friday and 9am until 1pm on Saturdays.

If you arrive outside of these hours, you will be greeted by a member of the nursing staff or by the receptionist, who will then notify the admitting doctor of your arrival. There may be a short wait if there are others waiting for assessment and admission or during lunch but the hospital will try to keep the waiting period to a minimum.


  • Admission

    The Admission Office will complete the necessary admission forms with you and a member of the nursing team will carry out a short physical examination. You will then be accompanied to the ward by a member of the nursing staff where you will be given a chance to settle in.

    A member of the nursing staff and the admitting doctor/registrar will talk to you about your mental health. As part of this assessment, the admitting doctor will ask you some questions related to your personal and family situation, your work (if applicable) and social background as well as questions about your symptoms and how you have been feeling.

  • Your Treatment and Care

    Treatment and care is provided by multidisciplinary teams consisting of psychiatrists, registrars, ward based nurses, occupational therapists, social workers, psychologists, cognitive behavioural therapists, family therapists and other mental health professionals where suitable. 

    The multidisciplinary team will develop an overall treatment and care plan for each individual service user. 

    Your key worker

    Your key worker is the health professional responsible for making sure that you and your multidisciplinary healthcare team work to your individual agreed care plan. Your key worker may be a nurse, doctor, social worker, occupational therapist, psychologist, therapist or counsellor. Your key worker keeps in contact with you and acts as a link between you and the other members of your multidisciplinary healthcare team while you are in hospital.

    You will be assigned your key worker when the multidisciplinary healthcare team looking after your care meet. He or she will arrange to meet you within 72 hours of this team meeting to discuss your care plan and your recovery.

    You will also be allocated an associate key worker who will take over responsibility for carrying out your key worker role, at times when your key worker is on leave.

    What is the role of my key worker?

    The role of your key worker is to:

    • Coordinate the planning of your care with the healthcare team
    • Liaise with you and your family or, if appropriate, your carer or chosen advocate (i.e. with your consent or in the case of a young person under 18)
    • Liaise with other healthcare professionals within the hospital and with your general practitioner/primary care team, community mental health team and any other relevant outside agencies 
    • Coordinate your discharge from hospital
    • Your key worker will ensure that you and with your permission, your family, carer or advocate are involved with other members of your multidisciplinary healthcare team in discharge decisions. They will ensure that your multidisciplinary healthcare team have filled in any relevant paperwork and will also make sure that the team talks with the GP, primary care team, community mental health services or other agencies outside the hospital when this is appropriate.

    St Patrick’s Mental Health Services is committed to your recovery. In order to facilitate this, discharge planning begins soon after admission to help you focus on getting well and leaving hospital.

    Therapeutic leave from hospital

    Therapeutic leave is part of your overall treatment and care plan. As part of your preparation for discharge, you will be encouraged to leave hospital for a short period of time to assist you in your transition from the hospital back to your home life. This will be arranged with you and your family/carer and it gives the clinical team an idea of how far along you are on your journey to recovery.

  • Hospital Activities

    St Patrick's Mental Health Services has a large array of programmes and therapies available to service users as part of their care plans.

    St Patrick's University Hospital, Willow Grove and St Edmundsbury Hospital also facilitate a wide range of activities, which are designed to promote both the physical and mental wellbeing of the service user.

    These activites include art, pottery, physical excercise, gardening and much more. 

  • After care

    When you are being discharged from hospital your follow-up care will be discussed with you. This may be a follow-up appointment in the Dean Clinic, attendance at a day care programme or attendance at an aftercare group. Where possible, you will receive the information about the programme and/or your appointment before you leave.

    Your first follow-up appointment in the Dean Clinic will be free of charge. If you have not finished an inpatient programme and are being discharged home you may have to return and complete the programme as a day patient. If this is the case, you will need to register as a day patient in the Wellness and Recovery Office on the day you commence the programme as a day patient.

Frequently asked questions

  • How do I find St Patrick’s University Hospital?

    Hospital location

    Travelling to St Patrick’s University Hospital is very simple. Situated on Steeven’s Lane, between Heuston Station and St James’s Hospital, St Patrick’s is well served by public transport, with Bus, Rail and Luas services all within a 5-10 minute walk from the hospital. Limited paid parking is also available for visitors travelling by car.

    Rail information

    Heuston Station is less than a five-minute walk from St Patrick’s University Hospital

    Luas information

    The Red Line Luas runs every five minutes from the city centre to St Patrick’s University Hospital. The journey is approx five to 10 minutes from the city centre. You need to get off at the Heuston Station stop and St Patrick’s is a five-minute walk from there.

    Bus information

    13 | 40 | 123 to James' Street / Thomas Street or the 25/A/B | 66/A | 67 | 69 | 79/A | 90 | 145 | 747  to Heuston Station and from either of these locations it is a three-minute walk.

  • Is there car parking available?

    The hospital has pay car parking located on Steeven's Lane. The car park rate is €2.20 per hour with a maximum daily charge of €14. You may also purchase a weekly ticket for €25 and a monthly ticket for €75. Weekly and monthly tickets are available in the Hospital shop.

  • How do I find St Edmundsbury Hospital?

    St Edmundsbury Hospital is based in Lucan, Co. Dublin. It is set in its own grounds near the M50/N11 interchange at Lucan, Co. Dublin. Find out more about St Edmundsbury Hospital.

  • Is there car parking available?

    There is limited free car parking on the grounds of St Edmunsbury Hospital.

  • Who can accompany me to the Hospital?

    We recognise that coming into Hospital can be difficult and would encourage you to ask a family member, relative or friend to accompany you. Children are allowed in the assessment unit but must be accompanied at all times by a supervising adult.

  • What clothes do I need to bring with me?

    When you come into Hospital you will generally be encouraged to get up and dressed each day. Therefore you should bring casual clothes as well as night clothes. You will also need to bring toiletries with you.

    If you are well enough to attend the gym you should bring appropriate clothing with you. The Hospital does not provide an internal laundry service but does have an agreement with an external laundry provider.

  • What other personal belongings can I bring?

    You can bring your mobile phone with you, mp3 player etc. and any other personal electronic equipment that you wish. However, the Hospital cannot accept responsibility for any loss or damage.

  • I am on medication; do I need to bring this with me?

    Your prescription medication will be taken by the nurses and issued through the hospital pharmacy. If you are taking non-prescription medication / supplements, the Hospital has an approved list of these items which it will dispense as part of the medication round.

    If you bring in prescription medication we would ask that whenever possible these medications should be sent home with a family member or friend prior to or as soon as possible after admission. Medications are held on the ward for collection by a family member or friend for a maximum of seven days. After this time medicines are sent to pharmacy for destruction.

    Where the medication is controlled by the Misuse of Drugs Act, specific actions need to be followed in relation to the record keeping, storage of the medicine and transfer to pharmacy for destruction.

  • Do I need to bring any paperwork with me?

    You will need to bring your health insurer membership details (if applicable) with you to the Hospital. If you have any letters or referrals from your general practitioner or referring consultant please also bring these with you.

  • How long will the assessment/admission take?

    The assessment for admission generally takes at least two hours but there may be some waiting time in the assessment unit depending on the availability of staff/other admissions. We will endeavour to ensure that your waiting times are kept to a minimum and will keep you informed of any delays.

  • I have some more questions, is there anyone I can talk to?

    You can contact our Support & Information Service and they can answer any queries you may have.

Continue to…

How to Access

Support and Information

Take your first step by making a call: speak to a mental health professional today

01 249 3333

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