Remote Services

We offer remote access to our services through phone, video or online channels to provide the highest quality mental healthcare to you from your own home.

What are our remote services?

What are our remote services?

Our Homecare service offers all the elements of our inpatient programmes, but provided to you remotely in your own home. As well as daily contact, therapy sessions and meetings with our multidisciplinary teams, this service includes arrangements with local pharmacies to safely supply you with the medication you may need as part of your treatment.

Meanwhile, our services and day programmes can be delivered through phone, video and online technologies. We provide care and treatment for a range of mental health difficulties, including anxiety disorders, bipolar disorder, depression, eating disorders, psychosis and more, as well as mental health difficulties in older adults and young adults.

Remote appointments are also being provided to those who use our community Dean Clinics, conducted over video or phone.

You will be fully supported in getting set up with the technological channels for your treatment. 

If you are a GP referring your patient to our services, please see more on our referral pathways here or call 01 249 3635.

How can you access remote services?

How can you access remote services?

You can find out more about accessing our services through our Frequently Asked Questions page.

If you are new to our services, you can access our services through a referral from your GP, psychiatrist, the Health Service Executive, and others. 

If you urgently need to speak to a clinician about a referral or need immediate mental health support, please call 01 249 3635. If you have an urgent query in relation to referrals or treatment outside of these hours, please call 01 249 3200.

If you are currently attending our Dean Clinics through remote access, you will receive a communication with the details of your remote appointment by text message or through Your Portal, our online patient platform. If you have any queries about your Dean Clinic appointment, please contact your relevant clinic: you can find contact details for the Dean Clinics here.

Before you begin a day programme, you will be advised if it is being delivered remotely and given details of who to contact should you have any queries.

All of our remote services are supported by the main health insurers.

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What you need to know about remote care

In this section

Getting started

Getting started

If you are accessing our remote services, you can watch the video below to see more about getting started and to learn about some of the terminology used around your remote care.



Please note that, in order to adhere to data protection legislation and to ensure confidentiality, audio or visual recording of remote engagements by any means is not permitted. In all circumstances, recording can only occur with the full, expressed and prior agreement of everyone concerned.


For general queries, please call us. For more on mental health and our services, see our frequently asked questions (FAQs).

01 249 3200 See our FAQs


Contact Referral and Assessment Service for queries regarding referrals to our services.

01 249 3635 See more from our referrals team