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Concerned about yourself or someone you know?

If you are experiencing a mental health difficulty or are worried about a friend or relative, please make contact with our Support and Information service. We are here to advise you of your best options and to give you the assurance that you need.

This service is staffed by experienced mental health nurses from 9am-5pm Monday to Friday with an answering and call-back facility outside of hours. The number of the Support and Information service is 01 249 3333, or if you would like to email your query to, we will endeavour to get back to you within these hours.


If in crisis, the following options are available:

  • GP

    Your first point of contact is your GP. If more support or specific therapy is required, your GP should have the information to refer you onto the appropriate services. You can contact your local GP, listed under ‘General Practitioners’ in the Golden Pages, or you can use the ICGP find a GP service.

  • Emergency Department

    Go to, or contact, the Emergency Department of your nearest general hospital if you need urgent help or are feeling suicidal and can’t get through to a helpline. While there, you can be seen by a psychiatric liaison team who will assess you and help you through the crisis.

    Emergency services can be contacted at any time by dialling 999 or 112 in the Republic of Ireland or 112 in the rest of Europe.

  • Samaritans

    The Samaritans is a confidential, emotional support service for anyone in the UK and Ireland.

    The service is available 24 hours a day for people who are experiencing feelings of distress or despair, including feelings that may lead to suicide.

    Volunteers offer support by responding to phone calls, emails and letters. Alternatively, people can drop in to a branch to have a face-to-face meeting.

    In the Republic of Ireland, the Samaritans can be contacted at 116 123.

    You can also email Samaritans at or find your local branch on the Samaritans website.

  • Pieta House

    Pieta House, Suicide Crisis Centre, Self-Harm Crisis Centre.

    Pieta House offers one-to-one counselling for people with suicidal ideation, people who have attempted suicide and people engaging in self-harming behaviours. 

    You can contact Pieta House at any hour of the day by phoning Freecall 1800 247 247 or texting HELP to 51444.

    For an appointment please phone Pieta House, Lucan 01 6010000 or Pieta Mid West, Limerick, 061 484444.

    For more information check out the Pieta House website.

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Support and Information service