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Coronavirus

20 March, 2020

Mental health support and information services during the coronavirus outbreak

While protections against the spread of the COVID-19 coronavirus may affect mental health services and other more general information supports, there are still lots of ways to get the help, support and information you may need at this time.

Here, we've compiled a list of different support and information services, along with details of how they are currently operating, which you may find helpful.

St Patrick's Support and Information Line

Our Support and Information Line is available from 9am to 5pm, Monday to Friday: call 01 249 3333 or email a query to info@stpatsmail.com.

St Patrick's Support and Information Line

Meanwhile, here, you can see more on the measures we are taking to protect against coronavirus, including our current visiting restrictions. This information is especially relevant for service users and potential visitors to our campuses, and we would encourage you to read through these measures before visiting our campuses. 

You can also take a look through our full range of blogs, articles and podcasts on minding your mental health at this time.

Health Service Executive mental health supports

For information on mental health services and supports in your area, you can call the Health Service Executive (HSE) Your Mental Health infoline on 1800 111 888: this is a Freephone number.

Health Service Executive mental health supports

You can also visit the Your Mental Health website for further resources.

The HSE also provides regular guidance on coronavirus on its website, which is a helpful place to turn to for reliable, accurate information.

Information and resources are also available in Irish Sign Language for members of the deaf community.

World Health Organisation supports

The World Health Organisation (WHO) and its partners are providing guidance and resources to help different groups support their mental health during the COVID-19 pandemic.

World Health Organisation supports

From healthcare workers to parents looking after children and from people in isolation to members of the wider public, the WHO offers advice and supports here on its website, with translations in a number of languages available.

The WHO's #HealthyAtHome campaign, which recognises the changes to our routines due to the pandemic, also shares tips and exercises to boost our physical activity at this time.

If you scroll down further on this page, you can watch a video from the WHO on the mental health aspect of the pandemic, from knowing when we need to seek support for our mental health to continuing to combat stigma and harmful misinformation.

Other mental health supports

  • Alcoholics Anonymous

    Current advice and information on Alcoholics Anonymous (AA) support groups is available from the AA website.

  • Aware

    You can get updates about the status of Aware support groups here. It is now offering a phone-in Support and Self-Care Group, for example, which is a peer group for people experiencing anxiety, mild to moderate depression, bipolar disorder and mood related conditions, in order to give and receive support.

    Aware's support line is also available at 1800 80 48 48 from Monday to Sunday, 10am to 10pm, or by emailing supportmail@aware.ie.

     

  • Bodywhys

    From 30 March, the Bodywhys helpline service, available on 01 210 7906, is running on Monday, Wednesday and Sunday evenings from 7.30pm to 9.30pm, and on Saturday mornings from 10.30am to 12.30pm. 

    If you wish to contact someone at Bodywhys for support, please use the email support service alex@bodywhys.ie.

    Its online support group, BodywhysConnect, for adults (19+) with eating disorders will operate as normal. YouthConnect online support groups for those aged 13-18 will operate as usual too. 

    Bodywhys has also highlighted the new HSE eating disorders app for those who may seek support in this area.

  • Cocaine Anonymous

    Cocaine Anonymous is offering online meetings, with more information available here.

  • Gamblers Anonymous

    Gamblers Anonymous is offering online and conference meetings, with more information available under the "Meetings Update" section of its website. 

  • GROW

    Grow has developed a six week programme, 'Create Hope and Stay Positive', which can be followed online during the coronavirus outbreak.

    An online mental health recovery group, provided by GROW in Australia, is also available, or you can contact GROW's information line on 089 047 474 for assistance.

  • LifeRing

    LifeRing is scheduling online support meetings to replace in-person meetings. You can find the schedule here.

  • Pieta

    Pieta has put in place measures to ensure the continuity of its services and protect it staff. As a result, it has now implemented phone-based support for all clients.

    Its helpline (1800 247 247) and text service (51 444) operate 24 hours a day, seven days a week. Its email response (mary@pieta.ie) operates Monday to Friday from 8am to 8pm.

    You will also find contact details, and information for its Suicide Bereavement Liaison Service on its website.

  • Samaritans

    The Samaritans' phoneline is available 24 hours a day. Call 116 123 or email jo@samaritans.ie.

  • Shine

    Shine will continue to offer remote support and a phone and email outreach service to people who use its services. 

    The Shine email counselling support service, phil@shine.ie, will continue to be available at this time.

    For more information and updates, check the Shine website.

  • Smart Recovery Ireland

    Smart Recovery Ireland is offering online meetings: you can find more information about these here

Other information services and supports

  • Supports for older people

    ALONE has started a COVID-19 helpline for older adults, explaining that professional staff will be available to answer queries regarding coronavirus and give advice and reassurance where necessary. The support line will be open Monday to Friday, 8am to 8pm, by calling 0818 222 024; hours may be extended to meet the demand.

    The Alzheimer Society of Ireland's national helpline continues to run six days a week (Monday to Friday, from 10am to 5pm, and Saturday from 10am to 4pm): you can reach it by calling 1800 341 341, or emailing helpline@alzheimer.ie. Its Home Care, Dementia Advisers and Online Family Carer Training services continue to run also.

    There is now a COVID-19 Community Forum in every local authority to provide assistance to those who need help with collection and delivery of food, medication or other essential items; transport to medical appointments or assistance with other health needs; and social isolation supports. You can find each helpdesk number for your local forum here.

  • Supports for younger people

    The Children’s Rights Alliance Helpline is operating on Mondays from 10am to 2pm, Wednesdays from 2pm to 7pm, and Fridays from 10am to 12pm. Call 01 902 0494 or email help@childrensrights.ie.

    BelongTo's Monday Chats Service for information, referral, and advice over phone, email and text is ongoing. To arrange to talk to one of its Youth Workers, use the ‘Contact Us’ page on its website. Its Crisis Counselling Service with Pieta will continue to operate on a digital basis for existing clients.

    BelongTo advises that, if you need support during this period, you can reach out to the following services (some may have delays):

    • Call the LGBT Helpline on 1890 929 539 (Monday to Thursday, 6.30pm to 10pm; Friday, 4pm to 10pm; and Saturday and Sunday, 4pm to 6pm)
    • Visit lgbt.ie to access their instant messaging support service from 6.30pm to 10pm, seven days a week
    • Text LGBTI+ to 086 1800 280 and chat in confidence, 24/7 with a trained crisis volunteer over text. Standard text rates may apply. 

     

  • Supports for carers

    Family Carers Ireland is running online coffee club mornings for carers, and has other helpful resources available on its website.

    Care Alliance Ireland is also running online support groups for carers.

  • Supports for women

    The National Women's Council of Ireland has set up a Women and COVID-19 resource hub, where you can find lots of information related to the needs of women, including health, mental health, income, and women's rights.

  • Domestic violence services

    For information about your local domestic violence service or refuge, call the national helpline at 1800 341 900 or visit the Safe Ireland website.

    The Women’s Aid National Freephone Helpline is fully available on 1800 341 900, 24 hours a day and seven days a week. Its text service for Deaf and Hard of Hearing women is available daily on 087 959 7980, while its online chat service is available Monday, Wednesday and Friday from 7pm to 10pm from its website.

    Women’s Aid support for women applying for domestic violence orders is continuing by phone on 089 221 4636, rom Monday to Friday, 9.30am to 4.30pm.

    Women already linked in with a support worker will continue to be supported by phone.

     

  • Supports for those who are grieving

    The Irish Hospice Foundation has launched a COVID-19 Care and Inform Hub on its website, offering support and advice on grief, loss and bereavement care during the ongoing pandemic. The hub provides both practical and compassionate information and supports for people who are caring for someone receiving end-of-life care or who are grieving, which is regularly updated to reflect the latest government provisions around COVID-19. The hub recognises the important tradition of Irish families and communities coming together in times of grief, and aims to support people to continue this in as safe and meaningful a way as possible.

  • Supports for Health Service Executive staff and healthcare workers

    Responding to coronavirus can take an emotional toll on healthcare workers and has the potential to impact your mental health. 

    Up to date mental health information for staff and healthcare workers, including the HSE staff helpline, a free staff counselling service and online mental health programmes can be found here.

  • Supports for the LGBTI+ community

    New Virtual LGBTI+ Youth Group

    BeLongTo have launched their first online group for new LGBTI+ young people between 14 and 23. The group will run for 4-weeks and take place every Monday from 3-4pm. Join friendly Youth Workers to meet other LGBTI+ young people, for an introduction to BeLonG To, Pride history and fun and games. More information can be found here.  


    Reopening of BeLongTo's Frontline Service

    BeLongTo's Youth Workers are now facilitating weekly face-to-face peer support groups at their HQ in Dublin. These groups are open by invitation to LGBTI+ youth who are not out at home and cannot access online services. They have undertaken a number of measures to limit the risk of Covid-19, so young people can feel safe and supported. Their digital support services and digital youth groups will continue to run online, over phone and email. More information can be found on their website. 

Watch a WHO video on COVID-19 and mental health

Watch a WHO video on COVID-19 and mental health

Continue to…

Life within the cocoon: Supporting older people through COVID-19